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How lokasi4d login Protects Your Personal Data

At lokasi4d login, your personal data — from account registration details to transaction records processed through DANA, OVO, GoPay and QRIS — is handled with clear rules about…

Data encrypted in transit and at restNo sale of personal data to third partiesDANA, OVO, GoPay & QRIS transaction privacyAccount deletion requests honoured within 30 days
lokasi4d login How lokasi4d login Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

Live Chat Support Our live chat channel is available 07:00–23:00 WIB, seven days a week.
Email Privacy Requests Send a written data-subject request to our privacy inbox at [email protected].
Account Settings Panel Log into your account, navigate to Settings → Privacy, and submit a data-export or…
DATA HANDLING STANDARDS

Six Ways We Keep Your Privacy Intact

Every layer of how we process your data — from the moment you deposit via GoPay through to the moment you request a withdrawal — is governed by a set of operational…

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption. Payment credentials entered for DANA or OVO transfers are never stored on our application layer — they pass directly to the payment processor.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can view and manage your cookie preferences at any time via the cookie banner on your first visit or under Settings → Privacy.

Account Security Alerts

Any login from an unrecognised device triggers an email alert to your registered address. If you did not initiate the login, a one-tap account-lock button is included directly in that alert email — no need to contact support first.

Data Retention Schedule

Account activity logs are kept for 24 months after your last session. QRIS and GoPay transaction records are retained for five years for financial compliance. After those periods, data is permanently deleted from our systems.

Third-Party Data Sharing

We share data only with payment processors (for DANA, OVO, GoPay and QRIS transactions), fraud-detection services and technology partners who operate under contractual data-processing agreements with us. We do not sell your data.

Your Right to Correct Data

If any personal data we hold is inaccurate, you can update your name, phone number or email address directly in Account Settings, or ask our support team via live chat between 07:00–23:00 WIB to make the correction on your behalf.

Your Privacy Questions, Answered Clearly

We know data-privacy language can feel dense. The questions below cover the situations our account holders ask about most often — from what happens to your DANA transaction history to how you close your account and erase your data.

We collect your full name, email address, phone number and the payment method you choose — such as DANA, OVO, GoPay or QRIS. We also capture your IP address and device type at registration to verify that access depends on local law.

Yes. Go to Settings → Privacy in your account and select 'Export My Data'. We will compile a structured file of your profile data, transaction history and session logs and deliver it to your registered email within 7 business days.

OVO, GoPay and all other payment transaction records are retained for five years under financial record-keeping requirements. General account activity logs are kept for 24 months after your last login, then permanently deleted.

No. We do not sell, rent or trade your personal data to advertisers or data brokers. Data is shared only with payment processors for DANA and QRIS transactions and with fraud-detection partners under strict contractual obligations.

Submit an account-closure request via Settings → Privacy or contact live chat between 07:00–23:00 WIB. We will close the account and delete non-financial data within 30 days. Transaction records required for compliance are retained per our retention schedule.

We place session cookies (required for login) and optional analytics cookies. You can decline analytics cookies via the cookie banner on your first visit or update your preference at any time under Settings → Privacy without affecting your account access.

Email [email protected] with a description of your concern. Our privacy team aims to acknowledge your message within 3 business days and resolve verified complaints within 14 calendar days of confirming your identity.