What Data We Collect and Why
When you open an account with us, we collect the information you provide during registration — your name, email address, phone number and preferred payment method, which may include DANA, OVO, GoPay or QRIS. We also log device identifiers, browser type and session timestamps to detect
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unauthorised access attempts on your account. Transaction records tied to your QRIS or OVO wallet are retained for audit purposes for up to five years, as required under applicable financial record-keeping standards. We do not collect data beyond what is necessary to operate your account, process
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withdrawals and respond to your support requests. Your data is processed in Indonesia and stored on servers subject to applicable local data-protection obligations. Access to your stored data is available to you at any time through your account settings page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.